Securus Technologies: a Tech Company that Demonstrates Excellence in Service Provision

In 2016, Securus Technologies published their customers’ comments on using Securus tech to solve crimes and enhance security. Based on the company’s report, these comments are received on a daily basis from jail officials, working in the prisons serviced by Securus Technologies. A majority of these letters also come from officers tasked to solve crimes and enhance safety in the correctional facilities.

 

A look at the comments published by Securus Technologies

 

Most of these messages were centered on praising the company’s products for their efficiency. The products praised include:

 

  • The LBS technology, which was used to arrest narcotics and illegal cash by the sheriff’s department.

 

  • This software was also used together with Investigator Pro to enhance communication as well as facilitate in carrying out an investigation.

 

 

  • Additionally, some calls were tracked, which led to the arrest of corrupt jail officials dealing in criminal activities.

 

About Securus Technologies

 

Securus Technologies is an inmate’s telecommunication company whose headquarters are in Dallas, Texas. This company provides services to more than 3,000 correctional agencies in America. It also serves more than 1,200,000 prisoners in Central and North America. Among the services provided by this company include information management, biometric analysis, emergency response, inmate self-service, and investigation.

 

Rick Smith, an entrepreneur skilled in business administration, manages Securus Technologies. This company has acquired significant experience in the last three decades. Securus Technologies has operations in parts of Texas, Georgia, Carrollton, Allen, and Atlanta. This company is a recipient of numerous awards, including the 2017 Stevie Awards for Sales and Customer Service and the International Business Awards. This company employs the latest technology, which gives them a competitive edge in the global market. Securus Technologies is currently one of the top inmate’s service providers in the United States.

 

Modern Humanity Provided By Securus Technologies

By providing a solution to decrease illegal contraband distribution within prison walls, Securus Technologies offers contract-based communication systems for people living in incarceration. A giant in its industry, Securus Technologies serves approximately 2,600 prisons cover the U.S, Canada, and Mexico. I am impressed by the lengthy amount of modern communication services offered, which in turn gives prison inmates a mental outlet from their surroundings and a sense of humanity. Securus Technologies supplies parolee tracking systems and other information management systems used by governmental departments.

 

After reading the information provided on the Securus website, I can understand why many people benefit from the features. Pre-paid calling plans are offered along with an easy setup account. The Advance Connect account allows for prepaid funds up $50 to be added for use by the prison inmate for many forms of communication. Traditional voice calls are available for the inmate to communicate with family and friends as long as funds are available.

 

Phone calls allowed can reach home phones, work phones, and cell phones depending on the prison facility restrictions. Video visitation services offer Anywhere Visit which provides a visual communication method for those who cannot travel to the prison facility. Onsite Video Visitation reduces wait time for the visitor; long lines to be secured with manpower by the prison facility are also reduced. Voicemail and email services are also offered for use by prison inmates.

 

Since July 2008, CEO Richard Smith leads the for-profit prison technology company that is headquartered in Dallas, TX. Securus reports investing $600 million in 2016, by upgrading technologies, acquiring patents, and proving new products to its users. The company was founded in 1986, and currently employees approximately 1000 employees. Many families are grateful for the service and praise the modern communication services provided to their incarcerated loved ones.

 

How Securus Technologies Helps Bring People Closer Together

Securus technologies is offering communities an opportunity of implementing its program into their local correctional facilities’ communications systems by encouraging local courts to proceed with such actions if it is not already incorporated into them. It is a great system that allows people, specifically inmates and their visitors, to connect with one another through video conferencing modes. It is highly recommended for inmates to use this form of communication for visitation, as it makes the entire process of visiting much more convenient for their visitor(s).

 

Securus technologies has a press release section on its website which consists of articles that keep current and prospective users updated on the company’s missions and more. By visiting the website, a prospective user can get an idea of what they can expect from utilizing the wonderfully engineered and designed program. It has been designed and engineered to provide users with ease of use. By navigating through the website and reading some of the information that is on there, a prospective user can get an idea of how to use it. If they happen to be a bit confused about how to properly use it, they can simply contact the company’s customer service representatives and they will be more than happy to assist. It is recommended for people to ensure that they know exactly what this particular program entails, as they do not want to mistake it for a different type of communications application. It is a program that has specifically been created to give inmates an opportunity of communicating with their friends, colleagues, significant others, or relatives via means of videoconferencing in a convenient manner. If you would like to benefit from it, please be aware that law enforcement agencies have access to the conversations conducted on it, thus, always making it a good idea to refrain from speaking about or even engaging in criminal matters.

 

Utilizing Securus for Better Communication

The prison system does not necessarily make it easy for you to keep in touch with a loved one who is behind bars. When using any type of Technology on the market, it is very difficult for you to keep in touch with a loved one in a secure and safe manner that you both can benefit from greatly. This is when it is time for you to consider secure it as an option for your own needs and it can definitely change the way you view technology and communication in the prison system.

 

I have personally been using Securus for many months now I have been satisfied with the results that have come as a result of this. Not only is secure is very affordable for just about anyone on a budget, but it can also be exactly what you need when it comes to getting the most out of communication with a loved one behind bars. You do not have to worry that it is going to cost you an arm and a leg and you can still get superior communication that you would not be able to get anywhere else. This is why so many people have been switching to Securus and have found it beneficial for their own needs.

 

Securus has one of variety of different communication Awards in the prison system and this is what makes it one of the top industries in the world. You will find that more and more prison families are switching to Securus because of the fact that it truly works and enables them to have better communication with a loved one with whom they cannot see on a routine basis.

 

Sources :

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