Securus Technologies: a Tech Company that Demonstrates Excellence in Service Provision

In 2016, Securus Technologies published their customers’ comments on using Securus tech to solve crimes and enhance security. Based on the company’s report, these comments are received on a daily basis from jail officials, working in the prisons serviced by Securus Technologies. A majority of these letters also come from officers tasked to solve crimes and enhance safety in the correctional facilities.


A look at the comments published by Securus Technologies


Most of these messages were centered on praising the company’s products for their efficiency. The products praised include:


  • The LBS technology, which was used to arrest narcotics and illegal cash by the sheriff’s department.


  • This software was also used together with Investigator Pro to enhance communication as well as facilitate in carrying out an investigation.



  • Additionally, some calls were tracked, which led to the arrest of corrupt jail officials dealing in criminal activities.


About Securus Technologies


Securus Technologies is an inmate’s telecommunication company whose headquarters are in Dallas, Texas. This company provides services to more than 3,000 correctional agencies in America. It also serves more than 1,200,000 prisoners in Central and North America. Among the services provided by this company include information management, biometric analysis, emergency response, inmate self-service, and investigation.


Rick Smith, an entrepreneur skilled in business administration, manages Securus Technologies. This company has acquired significant experience in the last three decades. Securus Technologies has operations in parts of Texas, Georgia, Carrollton, Allen, and Atlanta. This company is a recipient of numerous awards, including the 2017 Stevie Awards for Sales and Customer Service and the International Business Awards. This company employs the latest technology, which gives them a competitive edge in the global market. Securus Technologies is currently one of the top inmate’s service providers in the United States.